Shipping Policy

At IndieMela, we aim to provide a seamless and efficient shipping experience for all our customers. Please read our shipping policy below to understand the shipping process, rates, and delivery times for your orders.

Shipping Rates

  • Flat Rate: We offer a flat shipping rate of ₹70 for all orders across India.

Delivery Time

  • Standard Products: For standard products that are readily available, we strive to ship your order within 2-3 business days. Once shipped, you can expect delivery within 7-10 business days.
  • Personalized Orders: Personalized and custom-made products require additional time to craft with care. The time to create these unique items varies based on the complexity and demand. After the product is made, it will be shipped, and you can expect delivery within 7-10 business days from the shipping date.

Order Processing

  • Orders are processed and shipped on business days only (Monday to Friday, excluding public holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your shipment.

Shipping Partners

We work with reliable shipping partners to ensure your orders are delivered safely and on time. Our partners include well-known courier services that provide efficient and secure shipping across India.

Delivery Issues

  • Delays: While we strive to deliver your order within the specified time frame, there may be delays due to unforeseen circumstances such as weather conditions, logistical issues, or high demand. We will keep you informed of any delays and work to resolve them as quickly as possible.
  • Incorrect Address: Please ensure that your shipping address is complete and accurate to avoid any delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at info@indiemela.com or 80759176369. We are here to assist you and ensure a smooth shopping experience with IndieMela.

IndieMela – Delivering Creativity and Craftsmanship to Your Doorstep.